Help centre

Pay online with Paystack using a card, your bank account, USSD or a bank transfer. You can also pay by direct bank transfer to our account and send us the receipt on WhatsApp. All prices are in naira on the Pricing page.

As soon as our team confirms your payment, usually within a few hours on working days. Send us your receipt on WhatsApp after paying so we can match it quickly. New members then get their 6-digit activation code by email; for a renewal, the new period is added to your account.

Yes, within 7 days of your first subscription payment (once per person). Renewals, and payments older than 7 days, aren't refundable, and your access continues until your plan's end date. See Refunds and cancellations for the details.

We email your 6-digit code once your payment is confirmed. Check your spam or promotions folder, and make sure you're looking in the inbox of the email address you signed up with. The code lasts 24 hours: if it has expired, ask for a new one on the activation page, or message us on WhatsApp.

On the Log in page, choose Forgot password and enter your email address. We'll send you a link to set a new password. If you were a member before the new website, you need to do this once, because old passwords weren't carried over.

Each account can be logged in on a limited number of devices at the same time (2, unless we've told you otherwise). When you log in on one more device, you choose which device to log out. You can see your devices and log them out in My account.

No. Plans never renew automatically and we never charge you again without you choosing to. We remind you before your plan ends, and you renew from My account.

No. When you renew the same plan before it ends, the new period starts from your current end date, so you keep every day you've already paid for.

Your access to alerts, the portfolio and posting in the Chatroom stops. You can still read Chatroom messages up to the day your plan ended, and you can renew at any time from My account to get everything back.

WhatsApp stock alerts are a paid yearly add-on. Add it from My account, with your WhatsApp number saved there, and new alerts for your plan are sent to you on WhatsApp.

Yes. Turn on notifications in My account to get alerts free on Android phones and on computers. On iPhone, first add Globfolio to your Home Screen (tap Share, then Add to Home Screen), open it from there, then turn on notifications.

Market updates and Fixed income are open to every member. The Nigerian stocks room comes with plans that include Nigerian stocks (Basic and Hybrid), and the US stocks room with plans that include US stocks (Standard and Hybrid). Rooms that aren't in your plan show a lock.

Type @ and the first letters of a member's username, then pick them from the list; they get a notification. Type @ and a stock symbol in capitals, like @ZENITHBANK, to turn it into a stock you can tap to see its card and recent talk about it.

Every message is checked against the Chatroom rules. A message is blocked if it contains a word that isn't allowed, if you haven't accepted the rules yet, or if you're muted after a warning. Messages with links wait until an admin approves them, and broker conversations belong in the Nigerian stocks or US stocks room.

Basic covers Nigerian stocks, Standard covers US stocks, and Hybrid covers both. Compare prices and everything included in each plan on the Pricing page.

Yes. With Give a gift you pay for a plan for someone else and choose when they receive it. With Team plans you buy several memberships together and invite your team.